Laptops are getting more and more in the main stream and hence need to be repaired for some of the same reasons desktop computers do. But some computer repair stores just flat our reject service relating to them - but not here at Digi-Tek. Digi-Tek's Service Center cares for all makes and models of desktop and laptop computers. We service computers from large manufacturers like Compaq, Dell, Gateway, HP(Hewlett Packard), Sony, Toshiba and many more. Our technicians are knowledgeable in all Microsoft Windows Operating Systems like Windows 95, 98, ME, 2000, and XP. We offer services such as data-backup, upgrades such as Memory, Video Cards, etc, installing new hard drives or even replacing your old and keeping all your data still safe and intact, installing software, removing adware/spyware, and troubleshooting all sorts of problems. Does your computer blink a blue screen and then restart in a continuous loop? Are you plagued with Pop-Up Ads and does your browser keep setting your home page to something you did not want? Maybe it is time to bring in your PC for a checkup - and have the nicest, and most talented guys in Knoxville fix that problem.

     We can repair your laptop whether it is printing, wireless, spyware, hard drive replacement, operating system restore, and so much more. For most software problems relating to laptops, Digi-Tek's labor rates are the same as the normal desktop service, chargeable at $30 per half hour. Because of confined spaces, expensive technologies used, and overall subtleties and difficulties of working inside a laptop, service related to hardware (like hard drive, DC Power jack, liquid clean up, etc) is charged at the labor rate of $40 per half hour. Our pricing is much cheaper than other local companies, such as CompUSA, that charge you $140 Flat Rate to work on your laptop - because they do not see it 'worth it' to them to fix a lot of problems. So, they send those customers to someone that CAN help - Us! At Digi-Tek it our policy that you are only charged for the physical time spent on the machine; this means any type of scan such as virus, spyware/adware, disk defragment, etc is NOT charged for - only the time the technician needs to be there.

Laptop Power-Jack Repair

Have you dropped your laptop from a table the wrong way? Does your laptop screen or battery light seem to flicker? Do you have to hold your power plug in a certain way to get your battery charged? Digi-Tek Computer is the only service center in Knoxville that offers Power Jack replacement/resoldering which has fixed many laptops in and around the Knoxville area with these problems. Because of this, ALL the major chain stores, such as CompUSA, BestBuy, Circuit City and Office Depot send its customers that do not want to buy a whole new, $500-$700 motherboard--to Digi-Tek, for a more cost-effective alternative. -Invariably, the DC jack can sometimes be resoldered or replaced entirely. We stock a full line of these jacks to cover most laptops. However, if we don't have your jack in stock, we can order it in...

Priority Service (Same Day or Next Day Service)

     Need your machine fixed in a rush? Your business stuck without your main Point-of-Sale system? Do you have a presentation on your laptop and your computer won't boot?

Not a problem! We offer Priority service just for these little moments in life when getting your computer fixed is vital. If your machine breaks down and you need it fixed professionally and quickly, Digi-Tek is the place to come to. For $60 per half hour for desktops, and $80 for laptops (if anything related to hardware [inside the laptop itself] needs to be worked on), our Priority Service is called, pushing you in front of the list of people and computers that are in the shop. Depending on how busy Digi-Tek's Service Center is, it can usually be said that the computer/laptop will be repaired or data backup performed same day or next day.